Back Office Executive

BReVal Consulting Services LLP is looking for a responsible, organized and technology-friendly Back Office Executive to support day-to-day business operations.

The role primarily covers Accounting Support, Order Execution, Email Coordination, Digital Marketing and Product Listing. This is not a sales position; however, the candidate will be responsible for checking business emails/enquiries and forwarding or assigning them to the concerned team member.

Key Responsibilities

Accounting & Documentation

Enter and maintain sales, purchase, expense, receipt and payment records.
Maintain invoices, bills, vouchers and supporting documents.
Assist with customer/vendor ledger and payment records.
Coordinate accounting documents and maintain proper digital records.
Support GST/accounting documentation as required.
Ensure accuracy of entries and report discrepancies immediately.

Order Execution

Process confirmed customer orders/POs.
Verify item, quantity, approved price, tax, delivery address and other order details.
Coordinate with purchase, vendors, stores, accounts, technical team and logistics.
Track material availability, procurement, dispatch and delivery.
Maintain order status and pending-action records.
Escalate delays or discrepancies to the concerned person.
No sales, price negotiation or unauthorized commercial commitments.

Email & Internal Coordination

Regularly check designated company email accounts.
Identify enquiries, purchase orders, payment emails, service requests and other actionable communication.
Forward/assign emails to the appropriate sales, technical, accounts or management team member.
Ensure important emails are not missed.
Maintain follow-up/status records in CRM or the assigned system.

Digital Marketing

Assist in preparing and scheduling approved social-media content.
Support basic creatives, captions and marketing campaigns.
Update website content when required.
Maintain the digital-marketing calendar.
Track basic performance such as reach, clicks, leads and enquiries.
Coordinate approved promotional activities.

Product Listing & E-Commerce

Add and update products on the company website and other approved platforms.
Maintain product titles, descriptions, categories, brands, models and SKUs.
Upload appropriate product images and specifications.
Update approved prices, GST/HSN and availability information where applicable.
Maintain SEO-related product information.
Identify duplicate, incomplete or outdated listings.
Ensure product information is accurate before publishing.

The ideal candidate should be:

Responsible and dependable
Organized and detail-oriented
Comfortable working extensively on a computer
Accurate while handling data and accounts
Able to handle multiple tasks and priorities
Good at coordination and follow-up
Quick to learn new software and technology
Proactive rather than waiting for every instruction
Able to maintain confidentiality
Willing to take ownership of assigned work
Focused on completing tasks, not merely performing activities.

Success in this position will be measured by:

Accuracy of accounting/data entries
Timely execution of confirmed orders
No important email or enquiry being missed
Correct forwarding and assignment of enquiries
Timely escalation of order delays/issues
Accuracy and completeness of product listings
Timely completion of approved digital-marketing activities
Proper maintenance of records and documentation
Ability to close assigned tasks without repeated management follow-up.